USCIS Status: “Case Is On Hold”
Your case has been placed on hold, which means USCIS needs further action or information to proceed with your application
What does this status mean?
The 'Case Is On Hold' status typically occurs when USCIS requires additional documentation or evidence to process your application, such as a Request for Evidence (RFE), or if your case is pending due to background checks or other security clearances, and it may also be placed on hold if USCIS is waiting for a response from you or another party involved in your case, such as a sponsor or employer
What should you do next?
- 1Log into my.uscis.gov and check your case status using your receipt number to see if there are any updates or requests for additional information
- 2Review your application and ensure all required documentation is complete and accurate, and consider consulting an immigration attorney if you are unsure about the next steps
- 3If you have received a Request for Evidence, respond promptly and completely, as a non-response may result in denial of your application
Typical timeline
The timeline for a case on hold can vary significantly depending on the specific circumstances, the type of application, and the workload of the USCIS service center handling your case, but you can typically expect it to take several months to over a year for your case to be processed
Frequently asked questions
What does it mean when my case is on hold with USCIS
It means that USCIS needs more information or documentation to proceed with your application, and you should check your case status online or contact USCIS to determine the specific reason for the hold and what you need to do next, you can call the USCIS Contact Center at 1-800-375-5283 for assistance
How long will my case be on hold
The length of time your case will be on hold can vary, but you can check the USCIS website for the typical processing times for your type of application and the service center handling your case, and you can also submit a service request through your my.uscis.gov account if your case is outside the normal processing times
What can I do to get my case off hold
You should review your application and ensure all required documentation is complete and accurate, and respond promptly to any requests for evidence or information from USCIS, and consider consulting an immigration attorney if you are unsure about the next steps or need help responding to a Request for Evidence, you can also log into my.uscis.gov and check your case status using your receipt number to see if there are any updates or requests for additional information
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Set up free alert →Last updated: 2026-07-07