USCIS Status: “Case Was Transferred and a New Office Has Jurisdiction”
Your USCIS case has been transferred to a new office, which will now review and process your application
What does this status mean?
The USCIS case status 'Case Was Transferred and a New Office Has Jurisdiction' indicates that your application has been reassigned to a different USCIS office for processing, which may be due to various reasons such as workload distribution or changes in eligibility, and you will receive updates from the new office
What should you do next?
- 1Log into my.uscis.gov and check your case status using receipt number
- 2Update your address with USCIS within 10 days of moving, if applicable, by submitting Form AR-11 or using the online change of address tool
- 3If your case is outside normal processing times, submit a service request through your my.uscis.gov account
Typical timeline
The processing time for transferred cases varies by service center and form type, such as 3-8 months at the Nebraska Service Center or 6-14 months at the Texas Service Center for Form I-485
Frequently asked questions
Why was my case transferred USCIS
Your case may have been transferred due to workload distribution, changes in eligibility, or other reasons, and you can check your case status online or contact the USCIS Contact Center at 1-800-375-5283 for more information
How long will it take to process my case after it was transferred
The processing time for transferred cases varies by service center and form type, but you can check the USCIS website for the typical processing times for your specific form and service center, and submit a service request if your case is outside normal processing times
What should I do if I moved to a new address after my case was transferred
You must update your address with USCIS within 10 days of moving by submitting Form AR-11 or using the online change of address tool, and also update your address with the U.S. Postal Service to ensure you receive all correspondence and benefits without delay
Get a free email alert when processing reaches your receipt date
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Set up free alert →Last updated: 2026-05-26